University and External Resources

What can International Student and Scholar Services (ISSS) do to help me?

ISSS will work with campus leadership to make sure accurate and timely information is given to you, and will continue to advocate for you at a local and national level.

I want legal advice; can you help me?

The University has identified external resources that are able to offer support related to this issue.

I would just like to talk to someone. Where can I go?

The Counseling Center offers a range of services intended to help students develop improved coping skills in order to address emotional, interpersonal and academic concerns.

Address: Room 206, Student Services Building, 610 E. John St., Champaign

Phone: 217-333-3704

Crisis Line: 217-359-4141

Our Faculty Staff Assistance Program is available to support families of employees and their families.  The FSAP program can assist with the emotional aspect of the situation as well as connecting you with support services in the community.

Address: 1011 W. Springfield Ave., Urbana

Phone: 217-244-5312

Can you provide links to resources are available to help members of the campus community?

Are there any resources in the Champaign-Urbana community that can help me?

Yes, for a list of non-profit resources, visit Project Oasis, the immigrant resources center. The University of Illinois at Urbana-Champaign is a partner of the center.

I am concerned about anti-Muslim sentiment and am afraid for the safety of myself/my family. Who can help me?

If you feel unsafe because of the actions of someone else, please call University of Illinois Police at 217-333-1216. If you or someone you know has received verbal or physical threats, please call 911.

Please note that The University of Illinois Police Department continues to work with community and university advocates to train and guide our officers to work in a way that balances human dignity with public safety. Officers do not ask about immigration status.

If you are uncomfortable speaking directly with a police officer, staff members at the Counseling Center, the Faculty Staff Assistance Program, the Dean of Students or other service-focused offices can assist you in sharing your concerns with the police department.

What about undocumented students? Are you still providing services and support to them?

Enrollment management (e.g., Admissions, Registrar, Student Financial Aid) and ISSS does not collect any information on students’ Deferred Action for Childhood Arrivals (DACA) status.

Open Illinois is the central campus website highlighting resources and services for potential, incoming and current students.

Undocumented students who qualify under state law (the Acevedo Act) are charged in-state tuition.

La Casa Cultural Latina supports all undocumented/DACA students who request services, regardless of whether they identify as Latina/Latino. La Casa Cultural Latina Website

The University of Illinois Police Department continues to work with community and university advocates to train and guide our officers to work in a way that balances human dignity with public safety.

The university protects student and employee confidential information to the fullest extent allowed by law. For information regarding student rights and employee obligations under the Family Educational Rights and Privacy Act (FERPA), contact the Registrar’s Office at 217-333-2034 or registrar@illinois.edu.

I didn’t find the help I needed on this FAQ. Is there someone I can call?

Associate Chancellor Robin Kaler will serve as the point of contact for reporting specific cases where our students, faculty, staff, postdocs or visiting scholars have been detained or otherwise experienced difficulties because of the new executive order. Please relay any information about such cases to Robin at rkaler@illinois.edu.